Your front of house, finally on one screen.
Front Desk books the appointment, checks the client out with any tender, does the provider pay math, tracks prepaid packages and follows up automatically. Built on the Follow-Up Pathway System, so every client is already in your CRM.
Small leaks, every single day
None of these feel like a crisis. Together they are the difference between a practice that grows and one that just stays busy.
Clients who aren't on the calendar
Someone walks in for a 2:00 that was booked by text and never entered. The room is double-booked, the therapist is embarrassed and the client wonders if you're organized.
1 surprise a week = 50 awkward conversations a yearCheckout by memory
Cash in the drawer, a gift card on a sticky note, a tip nobody wrote down. At month end you reconcile from texts and guesses.
$40-$80 of untracked tender per week is typicalCommission math at 11 pm
Each provider's split, minus card fees, plus tips they keep, across cash, card and packages. Two hours with a spreadsheet, and someone still thinks it's wrong.
2-3 hours per pay period, per ownerPackages in a notebook
A client prepaid six sessions in March. How many are left? Can her husband use one? The answer lives in someone's head.
Unused prepaid minutes are a liability you can't seeClients who quietly drift away
Nobody rebooked at checkout and nobody followed up. Thirty days later they book somewhere closer to work.
A $150 client who comes monthly is worth $1,800 a yearThe owner is the system
Prices, policies, who gets what, how the gift cards work: it's all in your head. You can't take a week off because nobody else can run the desk.
Every "just ask the owner" is a process you don't haveOne screen, from booking to paid
Front Desk is the layer between your calendar and your bank account. It knows your rooms, your people, your prices and your policies.
Booking that respects the room
Online and in-house booking that checks the provider, the room and the buffer time, so a one-room practice never gets two bodies at 2:00. Walk-ins get booked first, then checked out.
One-tap checkout, any tender
Card by text-to-pay (tip included), cash, gift card, prepaid package or comp. Every tender lands on the same invoice. Owners can adjust; staff can't.
Provider pay, computed per session
Commission rate, card fee and tip are settled the moment the checkout completes. The pay-period report is one click and a CSV, and it matches to the penny.
Session banks with household sharing
Sell minutes, not vouchers. Balances redeem at checkout, reload blocks cover a short balance, and a spouse can draw from the same bank.
Follow-up that runs itself
Overdue-checkout alerts every 15 minutes, a rebook nudge 30 days out for anyone without a future appointment, review requests after the visit, and your own follow-up steps in the Follow-Up Pathway.
Settings the owner controls
Packages, prices, cash policy, logo, provider list and booking links on one Settings page, with version history and one-click revert. No developer, no ticket.
The real screens, on the devices your staff already have
Front Desk is a web app with a brand header and a six-tab nav. It runs on the iPad at the desk and on every therapist's phone, with sample data below.
Checkout
Today's appointments with status at a glance. Tap one, pick a tender, mark complete.
Commission report
Sessions, basis, commission due, tips and card fees by provider for any date range. Download the CSV for payroll.
Clients
Visits, payments, intake answers, notes and session bank balance on one card. Book or check out from the profile.
Settings
Package names, prices and minutes; cash policy; providers; booking links; logo. Saved with history.
Providers see their day. Owners see the money.
Every staff member signs in with their own key. Providers get their own appointments, clients and notes, and nothing financial. Owners get everything, including Settings and the report.
- ✓No app store install: it's a link, saved to the home screen
- ✓Works on iPhone, iPad, Android and any laptop
- ✓Your logo and business name on every page
- ✓Built-in Help pages for new hires
Not another booking app
Booking apps stop at the calendar. Front Desk starts there.
Built on the Follow-Up Pathway System
Every booking creates a contact, an opportunity and an invoice in your CRM. Two-way texting, email, reviews, campaigns and pipelines are already there. One login, one bill.
Sage AI answers the phone
Add the Sage AI Receptionist and missed calls get answered, qualified and booked straight into the same calendar Front Desk runs. Meet Sage.
Roles that protect the business
Providers never see pricing, totals or other providers' clients. Cash can require a staff acknowledgment. Owners can revert any settings change.
Website included
A five-page site wired to your booking page, logo, hours and providers. Live the day you install; edit the copy whenever you like.
One-evening install, with a way back
We map your services, providers and rooms, load the system and cut over after close. Your old setup stays untouched for a week in case you want it.
Built in a working practice
Front Desk was designed and is used daily at a Nevada massage practice with two therapists and one room. It solves real desk problems because it had to.
Pick the size of your desk
Every tier includes booking, checkout, session banks, the commission report, automatic follow-up, the Follow-Up Pathway CRM and the included website. Pay annually and get two months free.
Solo
One practitioner, one room. You are the front desk.
$970 / year (2 months free) · $497 one-time install
- ✓1 provider, 1 room
- ✓Online booking with buffers and room logic
- ✓Checkout: card, cash, gift card, package, comp, tip
- ✓Session banks and household sharing
- ✓Commission report (for the part-timer you'll hire)
- ✓Rebook nudges, review requests, overdue alerts
- ✓Follow-Up Pathway CRM and included website
Practice
2-6 providers, one location. Rooms, roles and pay math matter.
$1,970 / year (2 months free) · $997 one-time install
- ✓Up to 6 providers, up to 3 rooms
- ✓Everything in Solo
- ✓Provider roles: own day only, never the money
- ✓Per-provider commission rates and card-fee rules
- ✓Cash acknowledgment policy
- ✓Owner Settings with version history
- ✓Extra providers $25 / month each
Group
Two or more locations, or seven-plus providers.
Priced per location · install quoted
- ✓Unlimited providers and rooms
- ✓Everything in Practice, per location
- ✓Commission roll-up across locations
- ✓Per-location settings, branding and websites
- ✓Priority support and quarterly review
Add the Sage AI Receptionist
Sage answers every call, texts back the ones you miss, answers questions about your services and books into the same calendar Front Desk runs. Flat monthly price, no minute bundles to watch. Includes a $299 one-time voice setup (prompt, knowledge base, call flows).
Telephony usage (voice minutes and text messages), A2P 10DLC registration and phone number procurement are billed at cost on every tier, for Sage AI and Follow-Up Pathway messaging alike. Card processing is at your own processor's rate; Front Desk adds no markup. Prices in USD.
When you want more than the template
Included website
Five pages (Home, Services, Testimonials, FAQ, Contact), your logo, hours, providers and booking embedded. Edit the words; the plumbing is done.
Custom website design
Custom design on the Follow-Up Pathway, copywriting, photography direction and search setup. Built to your brand, not a template.
Website maintenance
Edits, updates, uptime monitoring and a monthly backup. Send the change; it's done within two business days.
Advertising campaigns
Google and Meta campaigns that book into Front Desk and report on it. We scope the fee to your spend after a conversation, never before.
The whole Follow-Up Pathway System comes with it
Front Desk is a product on the Follow-Up Pathway, so you also get the tools a practice needs to talk to clients and win them back.
Book a Front Desk Walkthrough
Thirty minutes, your calendar, your prices. We'll run a booking, a checkout and a pay report with your numbers and tell you plainly whether Front Desk fits.
See your day on the screen
We load your services, providers and rooms into a demo so the walkthrough looks like your Tuesday, not ours.
Run a checkout with your tenders
Card, cash, a gift card, a prepaid package. Watch the invoice, the commission and the follow-up happen in one tap.
Hear what install night looks like
What we need from you, what changes for your staff on day one, and how the rollback works if you change your mind.
Get a plain-language quote
Tier, install, Sage AI if you want it, and the pass-through costs spelled out. No surprises on the first invoice.
Prefer to text? Send DESK to (702) 789-7783 and we'll reply with a time.